Full UK warranty
Best prices
Free delivery
Ride now, pay later
Full UK warranty
Best prices
Free delivery
Ride now, pay later

30 second e-scooter valuation

  • Well-ridden e-scooters have 500km+ of use. The e-scooter functions just as it should but with moderate scratches & scuffs to the chassis
  • Good condition e-scooters have between 251-500km of use. These e-scooters have had moderate use with a fair few age-related marks throughout the e-scooter
  • Excellent condition e-scooters have between 11-250km of use. The e-scooter has small marks and scratches to the frame and chassis, and the tyres may have some slight wear
  • Like new condition e-scooters have between 0-10km of use. There is no damage or cosmetic issues and are presented as purchased.
Your e-scooter valuation

Select one of the options below to proceed

Please note that is a valuation estimate. Your final valuation (which may be higher or lower) will be provided once you complete our full form and our e-scooter buying specialists review your full e-scooter details. Offer valid for only 14-days

All done

We have successfully received your trade-in request. We have sent instructions for sending in your e-scooter.

Last step

You just need to sign your declaration of ownership form to complete your trade-in request. This can be accessed by clicking the button below. We will also send you an email with a link to this form.

Error getting your valuation

Unfortunately we ran into an error when calculating your valuation. We are working as quickly as possible to rectify this issue.

If you want us to get in touch regarding a valuation, please send an email to trade-in@moose.co with the following information:

  • E-scooter make
  • E-scooter model
  • Condition of e-scooter
  • Your main contact number
  • Your main contact email
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How to sell your e-scooter in
3 simple steps

Step 1

Instant free valuation

Get your instant e-scooter valuation in seconds.

Step 2

Free express shipping

We provide a shipping label so that you can send your e-scooter to Moose for free.

Step 3

Cash or trade-in credit

We will buy your e-scooter the same day it arrives.

Frequently asked questions

  • Selling a bike can be a stressful and difficult transaction. We want to change that for you! Our easy trade in form combined with our bike experts allows us to pay you top money for your bike quickly, and provides you peace of mind. The care and time we put into each bike ensure we offer a superior pre-owned product to your bike’s next owner while making your transaction hassle-free.

  • Your quote will include two options to sell your item:

    • Store credit: The best choice if you are looking to trade-in your e-bike in exchange for another e-bike from Moose, or any other Moose products.

    • Cash offer: The easiest way to turn your item into cash. Please note: your offer cannot be split across offer types, nor can it be changed once your item has been received

  • Once your e-bike arrvives at our facility, our expert mechanics will inspect it and clear it for damage. Your payment will then be sent over to you following this process. This process typically takes 3 business days.

    • Store credit: Discounts redeemable at Moose are issued within two business days of item arrival and inspection. However, we understand you may not want to buy and sell at the same time because we have limited quantities of stock. In this case, please purchase the e-bike or product you want right away, and once we receive and inspect your e-bike, we will issue your store credit against this order. Please contact our customer support team at help@moose.co to have your store credit applied to a purchase made in the prior two weeks.

    • Cash offer: Cash offers are paid via bank transfers. Bank transfers are s ent directly to your account. Payment will be issued within three business days of arrival of your e-bike and inspection. Please note: store credit offers are not redeemable for cash value.

  • In short, Moose does! See more details below:

    • Store credit: Your offer price includes the use of our collection services at no charge. Your e-bike is insured with our carrier, although any damages resulting from shipment will be reimbursed only if the e-bike was properly packaged and is at the sole discretion of our carrier. We are able to send a free e-bike box and packing if required. We strongly discourage the use of third-party packing stations.

    • Cash offer: Your offer price includes the use of our collection service at no extra charge. Your e-bike is insured with our carrier, although any daamges resulting from shipment will be reimbursed only if the e-bike was properly packaged and is at the sole discretion of our carrier. We are able to send a free e-bike box and packaging if required. We strongly discourage the use of third-party packing stations.

  • We use our experts to carefully inspect each e-bike submitted on a component-by-component basis. This allows us to accurately assess an e-bike that may be worth more than a stock build. Rather than using an algorithm, this method ensures we can account for custom-builds and expensive after-market upgrades. Please submit your e-bike in the state that you wish to sell it in so we can give you the most accurate offer.

  • No. Our team of expert buyers research each submitted item indivudally and perform daily market analysis - this allows us to put forward our best offer. We understand trying to get the most out of your submission, but we must consider our processing costs around inspections and collections. We strive to make the entire process of selling to us simple and stress-free.

  • Our expert mechanics are looking for issues that would deem the e-bike unsellable, including structural flaws in the frame or wheels, or damage that affects carbon. We are less concerned with normal wear-and-tear.

  • Moose will appraise your e-bike submission exactly as it is pictured. Before taking pictures for youe submission, ensure that you plan to sell all of the parts and accessories mounted on your e-bike. If you want to keep any of those items, you must remove them first. Our non-negotiable offer will be tailored to everything pictured on thee-bike in your submission.

  • At Moose, we are committed to ensuring all of our trade-in e-bikes are not stolen. Every e-bkie we inspect is verified by the owner's ID, and a proof of ownership document. If you are not able to provide a proof of ownership document, then we will provide you with a form that states you are the current and sole owner of the e-bike in question. Your information will be kept confidential and secure. We hold your data temporarily for a maximum period of one year. If your trade-in reaches a "complete" state before this time period (i.e. whether you receive your store credit/cash offer, or if you decide to opt-out), we will securely and safely destroy any references we have stored to your personal information (for example, your ID).

  • Selling your e-scooter can often e a stressful and difficult transaction. We are determined to change that for you! Our easy trade-in form, combined with our e-scooter experts, allows us to pay you top money for your e-scooter quickly, and provide you with peace of mind. The care and time we put into each e-scooter ensures that we offer a superior pre-owned product to your e-scooter's next owner, while making your transaction hassle-free.

  • Your quote will include two options for selling your e-scooter:

    • Store credit: The best choice if you are looking to trade-in your e-scooter in exchange for another e-scooter, or another product in general, from Moose.

    • Cash offer: The easiest way to turn your e-scooter into cash! Please note: your offer cannot be split across offer types, nor can it be changed once your item has been received.