Selling your e-bike made easy
Submit your e-bike online in minutes.
You'll hear back from us in 24 hours or less!
hundreds of customers have already traded in their e-bikes with moose
how it works
get an offer
Submit your e-bike with two photos and basic details. We'll get back to you within 24 hrs!
ship to moose for free
We provide a label so you can ship your e-bike to us for free. We'll inspect it before finalising payment
get paid quickly
You can choose either cash or moose store credit to put towards your new ride
What are the advantages of selling a bike through Moose?
Selling a bike can be a stressful and difficult transaction. We want to change that for you! Our easy trade in form combined with our bike experts allows us to pay you top money for your bike quickly, and provides you peace of mind. The care and time we put into each bike ensure we offer a superior pre-owned product to your bike’s next owner while making your transaction hassle-free.
What are the options for selling my bike?
Your quote will include two options to sell your item: Store Credit: The best choice if you are looking to trade in your bike in exchange for another bike or product from Moose. Cash Offer: The simplest way to turn your item into cash. Please note: Your offer cannot be split across offer types, nor can it be changed once your item has been received.
How and when is payment provided?
Once your bike or item arrives at our facility and our intake mechanics have inspected it and cleared it for damage, your payment will be sent to you. Typically this takes 3 business days. Store credit: Discounts redeemable at Moose are issued within two business days of item arrival and inspection. However, we understand you may want to buy and sell at the same time because we have limited quantities and sizes in stock. In this case, please purchase the bike you want right away. Once we receive and inspect your trade-in item, we will issue your store credit. Please contact our customer service team at firstname.lastname@example.org to have your store credit applied to a purchase made in the prior two weeks. Cash Offer: Cash offers are paid via Bank transfers. Bank Transfers are sent directly to your account. Payment will be issued within three business days of item arrival and inspection. Please note: Store credit offers are not redeemable for cash value.
who covers collections?
In short, Moose does! See more details below. Store Credit: Your offer price includes the use of our collection services at no charge. Your bike is insured with our carrier, although any damages resulting from shipment will be reimbursed only if the bike was properly packaged and is at the sole discretion of our carrier. We are able to send a FREE bike box and packing if required. We strongly discourage the use of 3rd-party packing stations. Cash Offer: Your offer price includes the use of our collection service at no charge. Your bike is insured with our carrier, although any damages resulting from shipment will be reimbursed only if the bike was properly packaged and is at the sole discretion of our carrier. We are able to send a FREE bike box and packing if required We strongly discourage the use of 3rd-party packing stations.
Are upgrades taken into account in the offer?
We use our experts to carefully inspect each bike submitted, component by component, allowing us to accurately assess a bike that may be worth more than a stock build. Rather than using an algorithm, this method ensures we can account for custom builds and expensive aftermarket upgrades. Please submit your bike in the configuration you wish to sell it so we can give you the most accurate offer.
Is the offer on my bike negotiable?
No. Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around collections. We strive to make the entire process of selling to us simple and stress-free.
What does Moose look for during their inspection?
Our trained mechanics are looking for issues that would deem the bicycle unsellable such as structural flaws in the frame or wheels or damage that affects carbon. We are less concerned with normal wear and tear.
Does the offer include small accessories such as pedals, cages, lights, etc?
Moose will appraise your bike submission exactly as it is pictured. Before taking photos for your submission, ensure that you plan to sell all of the parts and accessories mounted to your bike. If you want to keep any of those items, remove them first. Our non-negotiable offer will be tailored to everything pictured on the bike in your submission.
Why does Moose collect my ID information?
We are a committed to making sure all our trade-in bikes are not stolen. Every bicycle we inspect is verified by the owner’s ID and bicycle serial number. Your information will be kept confidential and secure.
To read the full trade-in terms and conditions follow the link here
We love the ease and simplicity of an electric bicycle, but is there anywhere I can sell my electric bike securely while being sure of getting a good deal? Well now there is! Forget about all the effort of selling privately or taking bottom dollar from an unscrupulous bike shop and come direct to us! Not only is the process simple and quick, it’s also fair and transparent. So how does this amazing process work? Let’s take a look!
Where to sell my electric bike
Selling your electric bike on social media. I bet you’re already exhausted, aren’t you? All that quibbling and negotiating, the haggling and harassing, the tyre kickers and bell ringers taking up your time and patience with nothing to show for it. Well, forget about them, because at Moose our system is the opposite. All you need to do is send us two images and give us some basic details about your ebike, and we’ll come back to you with an offer in as little as 24 hours!
Can you value my electric bike?
We absolutely can. Within 24 hours we’ll come back with an offer, no pressure, and no gimmicks, and it’s up to you if you want to be paid in cash or if you want to take credit on a new electric bike purchase instead – so you can upgrade your wheels and get back on the road in no time. We’re experts in electric bikes and electric scooters and we refurbish all kinds of makes and models, so we’ll give you an honest and fair valuation,
Electric Bike sell/trade in service
If you accept our offer for your electric bike, we’ll arrange a free home collection can send us your electric bike absolutely free! We’ll do a few checks to make sure it matches your description, but once it’s been accepted you can receive an instant cash payment. If you decide to trade in your electric bike for a new one you don’t even have to wait, you can use the value of your ebike as a discount of your next one straight away.
Use the electric cycle exchange
At Moose we are the electric experts, because we’ve got experience buying, selling and refurbishing some of the biggest and smallest brand names in ebikes and escooters. That means we take a huge range of models and makes including Watt Mobility, Vitesse, Superior E and Raleigh, and you can easily find out via the online system whether or not your model is available to exchange.
So what’s the catch?
There’s no catch! We want it to be as easy and quick as possible for you to sell or upgrade your electric bike, so you can buy and sell as easily as you can get around. We check your electric bicycle when we receive it, and if it doesn’t match the details you provided then you may be required to pay a fee. If you’re interested in using the fastest, fairest, and easiest ebike trade-in service around, then you’ve come to the right place. At Moose we have a reputation for fairness and honesty, we’ll tell it to you straight, and we won’t short change you. If you’re fed up with social media rip-offs and dodgy sales tactics elsewhere, we’ve got a better way to sell your electric bike.